Ask the Experts: Elevate Field Service Productivity with AI and Dynamics 365

When: Thursday, May 23, 2024, 10 - 11am PST, 1 - 2pm EST

Where: Online

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Delivery language(s): English

Closed captioning language(s):English

Ready to elevate your field service? Use Dynamics 365 Field Service and Microsoft Copilot to enhance productivity and streamline work order management.

This event will showcase how modern solutions empower frontline workers by using generative AI to optimize technicians’ assignments, improve service delivery, and expedite issue resolution. Join a panel of Microsoft experts to learn how AI can revolutionize your field service organization.

During this live event, you’ll also discover how to:

  • Use Copilot to create work orders seamlessly with the right information
  • Select the best technicians and equipment for a job automatically with Dynamics 365
  • Modernize service operations with AI to maximize your return on investment and enhance customer satisfaction
Don’t miss this opportunity to transform your field service operations—register now.

Session is at 10 - 11am PST, 1 - 2pm EST.

Agenda

10:00 AM - 11:00 AM

Elevate Field Service Productivity with AI and Dynamics 365

This event may be recorded and shared publicly with others, including Microsoft’s global customers, partners, employees and service providers. The recording may include your name and any questions you submit to Q&A. You may submit questions anonymously.

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    Speakers

    Kyle Young

    Principal Product Manager - Growth Leader – Dynamics 365 Field Service

    Rode Kirk

    Global Black Belt Sales Executive - Media & Communications

    Marcio Decat

    Global Black Belt - Principal Technical Specialist – Dynamics 365 Field Service

    Eric Denton

    Global Black Belt Sales Executive - Energy Industry

    Lisa Nicholson

    Senior Go-To-Market Manager at Microsoft

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